Business & Management
May I Help You?
Jillian Mercer
Format: Paperback
A practical, step-by-step reference guide for improving your customer service through the nine rules of great service.
CMI Dictionary of Business and Management
Format: Paperback
An essential reference for business students and managers
Get Rich, Stay Rich
Martin Hawes and Joan Baker
Format: Paperback
Personal finance experts Martin Hawes and Joan Baker show you how to develop the skills and attitude to help you become rich and stay financially set for life.
Promote Your Business
Mary Morel
Format: Paperback
A practical book that brings together all the writing tools a small business needs. Learn how to write effective marketing brochures, newsletters, press releases and advertisements for your business.
The Tao of Motivation
Max Landsberg
Format: Paperback
From the bestselling author of The Tao of Coaching comes a book on how to motivate and inspire others - and yourself!
The Tools Of Leadership
Max Landsberg
Format: Paperback
A new, revised and completely updated edition of the bestseller about what it takes to be an effective and inspiring leader - from the author of the The Tao of Coaching
The Power of Full Engagement
Jim Loehr and Tony Schwartz
Format: Paperback
A high-performance, stress-reducing program that emphasises the body's periodic need for recovery and renewal, leading to maximum satisfaction and achievement.
Co-Opetition
Barry J Nalebuff and Adam M Brandenburger
Format: Paperback
Co-opetition offers a new way of thinking that combines competition and cooperation. It is the first book to adapt game theory to the needs of CEOs, managers and entrepreneurs.
The 22 Immutable Laws Of Branding
Al Ries and Laura Ries
Format: Paperback
'The 22 Immutable Laws of Branding will enlighten many, and it attacks the jargon of the marketing professional with common sense.' - Independent
The 22 Immutable Laws Of Marketing
Al Ries and Jack Trout
Format: Paperback
A classic and bestselling book that provides the definitive rules that govern the world of marketing.
