Allen & Unwin Pty Limited ACN 003 994 278
Allen & Unwin Pty Limited (A&U) publishes books and other titles including literary and commercial fiction, general non-fiction, academic and professional titles and books for children and young adults. A&U is also the Australian and New Zealand agent for a number of international publishers and runs the Faber Writing Academy, which offers a range of writing courses. A&U operates the website at www.allenandunwin.com and various social media sites including the blog at www.thingsmadefromletters.com and the Facebook pages at www.facebook.com/AllenandUnwinBooks and www.facebook.com/allenandunwinteen.
Murdoch Books and Murdoch Books UK (together Murdoch Books) are both divisions of A&U that specialise in illustrated books. Murdoch Books operates the websites at www.murdochbooks.com.au and www.murdochbooks.co.uk, and various social media sites including the Facebook Page at www.facebook.com/MurdochBooks.
(a) What kind of personal information do we collect?
A&U may collect personal information including (but not limited to) the following: your title, name, address, email address (personal and work), telephone numbers, employer name, fax number, date of birth and payment details. We may also collect other types of personal information that you share with us in connection with:
We also collect other information that is reasonably necessary for, or directly related to, our business functions and activities.
(b) Why does A&U collect your personal information?
Where A&U collects and holds personal information, it is collected and held for our business purposes, which are generally to provide products and services to our customers, to operate our Websites and Social Media Sites, and to administer our relationship with authors, readers, booksellers, the media, author agents, suppliers and others. These purposes include the following:
These purposes are detailed further on the Websites. You are not required to provide us with your personal information, however if you do not do so, we may be unable to provide you with certain content, products, services or information, to accept entries into promotions or competitions, or to process your orders.
(c) How does A&U collect your personal information?
In most instances, we collect personal information directly from our authors, customers, booksellers, suppliers and others. For example, when a bookseller emails us to enquire about stocking a book, we may collect their contact details so we can respond to them. However there are exceptions to direct collection, including in relation to our Referrals system (discussed below).
We will not collect personal information where such collection would be unlawful or unrelated to A&U's business activities or functions. The means by which we collect your personal information includes (but is not limited to) the following:
If you do not wish for your information to be gathered on a cookie it is possible to disable the acceptance of cookies by your web browser. If you want to do this you should contact your ISP. If the Websites use a cookie to deliver content we think will interest you, the cookie may also be used for authentication.
The information collected from these cookies is for the exclusive use of A&U and will not be disclosed to any third parties.
We generally use and disclose personal information for the purpose for which it was originally collected (see section 2(b)). We may also use or disclose it for another purpose if you consent to that secondary purpose, or where you would reasonably expect us to use or disclose it for that secondary purpose (and the secondary purpose is related to the purpose for original collection).
In addition, A&U may use or disclose personal information:
If we disclose your personal information to third parties, we impose strict obligations of security and confidentiality regarding the way they handle that information. We do not grant them permission to sell or transfer your personal information and they may only access your personal information to the extent necessary for the services A&U requires.
We do not generally disclose personal information to recipients in overseas countries. However, as an international business that regularly engages with overseas stakeholders, in limited circumstances we may disclose to overseas recipients with your consent (which may be implied).
A&U may at other times notify you about its disclosure practices in relation to specific services that it provides in relation to its activities.
Once collected, we may hold your personal information in a number of different formats, including (but not limited to) software programs (located both onsite and offsite, including in the cloud), databases, filing systems and in offsite backup storage.
A&U takes all reasonable steps to protect your personal information from loss, unauthorised access, modification, disclosure, interference or other misuse.
If the Websites or any of the Social Media Pages contain a link to another website, A&U will not be responsible for the privacy practices or the content of such other websites.
Please notify A&U promptly if there are any changes to your personal information. You may ask A&U at any time to correct personal information it holds about you by contacting our Privacy Officer using the details above, and A&U must respond to you within a reasonable time.
If you have a complaint about A&U's compliance with the Australian Privacy Principles, you should contact our Privacy Officer using the details provided in section 6. A&U will investigate your complaint and respond to you within a reasonable time and in accordance with its legal obligations. It will take any necessary corrective actions promptly.
For further information about privacy issues, see the Office of the Australian Information Commissioner's website at www.oaic.gov.au.